Betting Rules

1. General betting conditions

By opening an account, accessing the website or placing a wager, you agree to follow these Betting Rules and any other terms displayed on the website. If you do not understand a rule, you should not place a wager until you have checked the relevant information. Rules that apply to a particular game, market or promotion may contain additional requirements and will take priority where they specifically address that product.

Bonza Spins Casino is intended for people who are legally permitted to gamble in the location from which they access the service. You must meet the minimum legal gambling age that applies to you. In Australia, gambling is generally restricted to people aged 18 years or over, although you remain responsible for checking the requirements that apply in your state or territory. You must not use the service if online gambling is unlawful where you are located.

You are responsible for providing accurate account information and for keeping your login details secure. An account must be used only by the registered account holder. You must not allow another person to place wagers through your account, and you must not use another person’s account. We may restrict, suspend or close an account where we reasonably identify a breach of these rules, concerns about account security, suspected unlawful activity or a requirement to do so under applicable law.

• Only one personal account should be used unless the website expressly permits otherwise.
• You must not create an account using false, misleading or incomplete information.
• You must not use the service for fraud, money laundering, collusion or any other unlawful purpose.
• You must not interfere with the website, its software, security controls or other users.
• You must follow any location, identity or verification requirements shown during registration or account use.

3. Game play, results and settlement

Each game or betting product may have its own rules describing eligible selections, winning conditions, settlement procedures and the treatment of unusual circumstances. You should read those rules before playing. Where a game includes a random outcome, the result is determined by the game system used for that product. Where an external event or result is relevant, settlement will be based on the official result or source identified in the applicable product rules.

The result shown in the account history, game record or settlement information is the record used to process the wager. Results may be subject to verification before settlement is completed. If an official result is corrected, postponed, abandoned, rescheduled or otherwise changed, the wager may be settled in accordance with the applicable product rules rather than the first result displayed.

Payouts and returns

Any return from a winning wager is calculated using the stake, the applicable odds, the game rules or the displayed payout information. A return may be different from the amount expected if a selection is only partly successful, a market is settled under special rules, a wager is voided or a displayed error is corrected. The amount shown at the time of settlement is the amount credited under the applicable rules.

A wager may be voided where it cannot be settled fairly or accurately. This can include certain technical errors, duplicated transactions, incorrect markets, invalid selections, material display errors or events that do not take place. If a wager is voided, the normal outcome is that the relevant stake is returned, unless the specific product rules state another lawful treatment.

• A game may be paused or unavailable while a technical or operational issue is investigated.
• A completed game round will normally stand unless there is a clear reason to correct the result under the applicable rules.
• An incorrect credit, payout or settlement may be reversed or corrected after review.
• Where more than one rule could apply, the specific rules for the relevant game or market will be considered first.
• You should report an apparent settlement issue promptly and provide the transaction or wager reference where available.

5. Responsible gambling and rule updates

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and only wager money you can afford to lose. Do not chase losses, borrow money to gamble or continue playing because you feel under pressure to recover previous losses. Taking regular breaks can help you keep your gambling within limits that are comfortable for you.

• Set personal spending and time limits before starting a session.
• Keep gambling separate from essential household, rent and bill money.
• Avoid gambling when affected by alcohol, medication, stress or strong emotions.
• Use available account controls, breaks or self-exclusion options if gambling is becoming difficult to manage.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

You are responsible for reading the current version of these Betting Rules before placing wagers. Rules may be updated to reflect changes to products, technology, legal requirements or the way the website operates. The latest version published on the website will apply from the date stated or, where no date is stated, from publication. Changes will not normally alter a wager that has already been finally settled, except where a correction is required because of an error, fraud or legal obligation.

If you believe a wager has been recorded incorrectly, a result has been settled incorrectly or these rules have not been applied properly, review the relevant account information and raise the issue through the available support channel on the website. Include enough information to identify the matter, such as the date, game, stake and transaction reference. Nothing in these rules limits any rights or protections that cannot lawfully be excluded under Australian law.